Privacy Policy
Mentor A Promise, Inc. ("Mentor A Promise," "MAP," "we," "our," or "us") is committed to protecting the privacy, safety, and security of our website visitors, donors, volunteers, mentors, students, families, partners, and community members. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website or interact with our services. By using our website, you agree to the practices described in this policy.
1Who We Are
Mentor A Promise, Inc. is a nonprofit organization that provides mentorship, educational support, social-emotional learning, creative programming, and related services to children and youth experiencing housing instability and related challenges.
Our website is intended for informational, educational, fundraising, volunteer recruitment, and program engagement purposes.
2Scope of This Policy
This policy applies to information collected through:
- Our website
- Online forms and applications
- Donations and event registrations
- Email communications
- Volunteer and program inquiries
- Digital outreach and engagement tools
This policy does not apply to third-party platforms that may link to our website.
3Categories of Information We Collect
A. Information You Provide Voluntarily
You may provide personal information when you:
- Donate or fundraise
- Apply to volunteer or mentor
- Enroll a student or family
- Subscribe to newsletters or updates
- Register for events or programs
- Contact us through forms or email
This may include:
- Name
- Email address
- Phone number
- Mailing address
- Employer, school, or affiliation (if provided)
- Volunteer or program application information
- Any information you choose to include in communications
B. Donation and Payment Information
Donations are processed by secure third-party payment processors. We do not store full credit card numbers on our servers. We may retain limited transaction details such as:
- Donation amount
- Date and confirmation
- Donor contact information
- Transaction identifiers
C. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser and device type
- Pages visited and time spent
- Referring website or link
- Approximate geographic region
- Website interaction data
This information helps improve website performance, usability, and outreach effectiveness.
4Cookies and Tracking Technologies
We may use cookies and analytics tools to:
- Understand website traffic
- Improve website functionality
- Measure engagement and outreach effectiveness
You may disable cookies through your browser settings. Some features may not function properly if cookies are disabled.
5How We Use Personal Information
We use personal information to:
- Deliver mentorship and educational programs
- Communicate with volunteers, families, and donors
- Process donations and provide receipts
- Send newsletters and updates (opt-out available)
- Respond to inquiries and requests
- Improve programs, services, and outreach
- Maintain safety, security, and compliance
- Meet legal and regulatory obligations
6How We Share Information
We may share limited personal information with trusted service providers that support our operations, such as:
- Payment processors
- Email and communications platforms
- Cloud storage providers
- Volunteer and program management tools
- Website analytics services
These providers are contractually required to safeguard information and use it only for authorized purposes.
We may also disclose information when required by law or to protect safety and legal rights.
7Children's Privacy (COPPA and NYCDPA Notice)
Mentor A Promise provides services to children and youth. Protecting their privacy is a top priority.
Information about minors is collected only:
- With parent/guardian consent
- For program participation and service delivery
- With appropriate safeguards and access controls
- To comply with federal, state, or local laws, rules, or regulations
Parents and guardians may request access to or deletion of their child's information.
8Data Security
We implement reasonable administrative, technical, and organizational safeguards, including:
- Access controls and role-based permissions
- Use of secure platforms and vendors
- Limited access to sensitive data
- Ongoing risk and security awareness practices
No online system is completely secure, but we work to protect information responsibly.
9Data Retention
We retain personal information only as long as necessary to fulfill program, operational, legal, tax, and compliance obligations. When information is no longer required, we take reasonable steps to securely delete or de-identify it.
10Email Communications and Opt-Out
You may unsubscribe from non-essential communications at any time using the unsubscribe link or by contacting us.
We may still send essential communications related to donations, programs, or services.
11Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Opt out of communications
Requests may be submitted using the contact information below.
12External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
13Policy Updates
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.